Innovation & Excellence Awards 2023

Warranty Specialist of the Year – Titan Warranty Administration

Based in Omaha, Nebraska, Titan Warranty Administration is a specialist in creating and administering customized service contracts and limited warranty programmes. The company is an entirely virtual, all-digital warranty expert that operates specifically in the franchised auto dealer, independent auto dealer, and RV dealer markets. Titan Warranty is led by experts with decades of experience in the industry, who began the company with a desire to provide elevated warranty solutions for customers. They felt the industry had become too rigid in its offering, and so they developed a better solution for clients. As a result of its fully web-based solution, Titan Warranty’s operations are agile and streamlined, with no outdated infrastructure to hold it back and make the warranty process more complicated than necessary.

Today, it offers an effortless experience for agents and dealerships, enabling them to concentrate on the focal points in their businesses. Titan Warranty have innovated a warranty and service contract industry that has remained unchanged for four decades, and to achieve this, it leveraged the latest technology to take the industry into a digital frontier. This online solution ensures businesses spend less time managing their programme, and more time adding value to their services. Titan Warranty’s suite of finance and insurance (F&I) products have been developed for the modern world, offering complete transparency and full-customization to suit agents, dealers, and consumers. These flexible programmes enable Titan Warranty’s clients to pick and choose the protection products they feel they are most likely to sell.

TITAN WARRANTY’S FLEXIBLE PROGRAMMES ENABLE AGENTS AND DEALERS TO PICK AND CHOOSE THE PROTECTION PRODUCTS THEY WANT TO OFFER.

The judging panel was particularly impressed by the company’s dedication to delivering exceptional customer service. Titan Warranty is committed to uplifting its clients, and as a result, that enables them to uplift the consumer and increase standards across the entire industry. The company’s team offers dedicated technical support and expert assistance across its F&I protection products at a moment’s notice. Titan Warranty’s innovative mobile app, Titan Warranty Service, is a digital claims platform that makes it much easier for users to file a claim, view service contracts, and capture missed product sales. Available on iOS and Android devices, it’s another example of how Titan Warranty is leading the industry into the future.